Shipping policy

Shipping Policy

At SACRÉ STORE, we are committed to providing a smooth and reliable shopping experience for our customers.

Processing Time

Orders are typically processed within 2 to 5 business days after payment confirmation. Processing times may vary during high-demand periods, holidays, product launches, or promotional events.

Estimated Delivery Time

Estimated delivery times may vary depending on the product, supplier, destination, and carrier. Most orders are delivered within 7 to 20 business days after processing.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, weather conditions, high seasonal demand, or circumstances beyond our control.

Shipping Destinations

We currently ship to Canada. Additional shipping locations may be added in the future.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you may receive a tracking number by email. Tracking information may take a few days to update after shipment.

Multiple Shipments

If your order includes multiple products, items may be shipped separately depending on supplier availability and warehouse location. You may receive more than one tracking number.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. SACRÉ STORE is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Delayed, or Stolen Packages

If your package is delayed, lost, or marked as delivered but not received, please contact us at sacreconcept1@gmail.com. We will do our best to assist you and communicate with the carrier or supplier when possible.

Customs, Duties, and Taxes

For Canadian orders, applicable taxes may be calculated at checkout. If any customs duties, import fees, or additional charges apply, they are the responsibility of the customer unless otherwise stated.

Contact

For shipping questions, please contact us at sacreconcept1@gmail.com.